Suitable For: All Skin Types
Benefits: Effectively removes make up and dirt without stripping the skin of its own natural oils, leaving the skin feeling soft and clean.
A beautiful array of natures oils, targeting the removal of dirt and make up from the skin without stripping it of its own natural oils and leaving the skin feeling soft and clean. Oils work as solvents, a group of ingredients that can dissolve similar substances. Oils are attracted to other oils including the sebum of our skin and make-up. This is what allows the oils to quickly dissolve make up and excess oil while softening skin at the same time. This Cleansing Oil has been formulated for all skin types and is compatible with any other type of cleanser should you choose to double cleanse.
How to Use
Apply a small amount to dry skin, gently massage over the face and eye area to remove make up and excess oil and dirt, remove using a warm cloth, and pat skin dry with a soft clean towel. Can be used in conjunction with another cleanser.
CAUTION: For external use only. To ensure skin compatibility, test product on small patch of skin prior to use. In the unlikely case of a negative reaction discontinue use. Store below 30 °C.
Helianthus Annuus Seed Oil* (Sunflower), Vitis Vinifera (Grapeseed Oil)*, Simmondsia Chinensis Seed Oil*(Jojoba Oil), Camellia Oleifera (Camellia) Seed Oil*, Citrus Aurantium Dulcis [Orange] Peel Oil*,Lavandula Angustifolia Oil* (Lavender), Backhousia Citriodora Leaf Oil* (Lemon Myrtle), D-alpha-Tocopherol (Vitamin E)
*Denotes certified organic ingredient
Shipping States: New South Wales (Australia), Queensland (Australia), South Australia (Australia), Western Australia (Australia), Northern Territory (Australia), Tasmania (Australia), Australian Capital Territory (Australia), Victoria (Australia)
Ready to ship in 3-5 business days from Australia
Refund Policy of Miod Skincare
This Refund Policy (“Policy”) applies to the following purchases: All Products
1.1. We offer refunds, repairs and replacements in accordance with the Australian Consumer Law and on the terms set out in this Refund Policy (“Policy”).
1.2. Any benefits set out in this Policy may apply in addition to consumer’s rights under the Australian Consumer Law.
1.3. Before making a purchase, please read this Policy so that you can understand your rights and what you can expect from us if you are not satisfied with your order.
2. Australian Consumer Law
2.1. Under the Australian Consumer Law:
(a) Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
(i) to cancel your service contract with us; and
(ii) to a refund for the unused portion, or to compensation for its reduced value. (b) You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
2.2. We offer refunds, repairs, and replacements in accordance with the Australian Consumer Law.
2.3. The Australian Consumer Law provides a set of Consumer Guarantees which protect consumers when they buy products and services.
2.4. If the Australian Consumer Law applies, then we cannot avoid the Consumer Guarantees which it provides. If there is an inconsistency between this Policy and the Australian Consumer Law, the Australian Consumer Law will prevail.
2.5. Further information about the Australian Consumer Law and these Consumer Guarantees is available from the website of the Australian Competition and Consumer Commission.
2.6. If a product or service which you purchased from us has a major failure (as defined in the Australian Consumer Law) then you may be entitled to a replacement or refund.
You may also be entitled to compensation for any reasonably foreseeable loss or damage resulting from that major failure.
2.7. If a product or service which you purchased from us has a failure which does not amount to a major failure (as defined in the Australian Consumer Law) then you may still be entitled to have the goods repaired or replaced.
3. Cancellation and Change of Mind
3.1. In the event that you receive the products or services you have purchased, as stated, but that you simply change your mind, we may, at our discretion, offer you a refund or exchange, provided that:
You notify us within 7 days of receipt.
In the case of services, the services have not already been performed.
The following conditions are satisfied:
a. Item must be returned in original packaging and unopened at customer expense at which point a full refund will be issued.
b.If the customer feels that the product has not met its stated for purpose then the item may be returned at customer expense upon which a full refund will be given,
4. Products Damaged During Delivery
4.1. In the event that the product you ordered has been damaged during delivery:
Please contact us as soon as possible.
Any damaged product must be returned in the condition in which it was received, together with any packaging and other items which you received with the damaged product.
4.2. We will arrange to repair or collect the damaged product and replace it with an equivalent product, or to refund it, provided that you have contacted us within the following time from the date of receipt of the product: 3 days.
5.1. Notwithstanding the other provisions of this Policy, we may refuse to provide a repair, replacement or refund for a product or service purchased by you if:
(a) You misused the said product in a way which caused the problem.
(b) You knew or were made aware of the problem(s) with the product or service before you purchased it.
(c) You asked for a service to be done in a certain manner, or you asked for alterations to a product, against our advice, or you were unclear about what you wanted.
(d) Any other exceptions apply under the Australian Consumer Law.
6. Shipping Costs for Returns
6.1. In the event that a product you have purchased fails to meet one or more Consumer Guarantees under the Australian Consumer Law, we shall bear any cost ofshipping the said product (the “Returned Product”) back to us, as well as any cost of shipping any replacement product to you.
6.2. If the Returned Product can easily be shipped or returned, then you are responsible for organising for the Returned Product to be returned to us. If the Returned Product is eligible for a repair, replacement or refund under the terms of this Policy (including under the Australian Consumer Law) then we will reimburse you for the reasonable postage, shipping or transportation costs for the Returned Product.
6.3. If the Returned Product is too large, too heavy, or otherwise too difficult to be removed and returned by you, and is believed to be eligible for a repair, replacement or refund under the terms of this Policy (including under the Australian Consumer Law), then we will organise for the postage, shipping, transportation or collection of the Returned Product, at our cost.
6.4. In the event that we organise and pay for the inspection, postage, shipping, transportation or collection of a Returned Product, and it turns out not to be eligible for a repair, replacement or refund under the terms of this Policy (including under the Australian Consumer Law), then you will be required to pay the costs of any inspection, postage, shipping, transportation or collection of the Returned Product.
7. Response Time
7.1. We aim to process any requests for repairs, replacements or refunds within 7-10 days of receipt.
8. How to Return Products
8.1. You can contact us at the end of this Policy to discuss a return using the information.
8.2. Unless otherwise defined in our sole discretion, we shall pay all refunds in the same form as the original purchase or to the same account or credit card used to make the original purchase.
8.3. To be eligible for a refund, repair or replacement, you must provide proof of purchase.
8.4. You may be required to provide a government issued identification to qualify for a refund, repair or replacement.
9. Contact Us
9.1. If you wish to speak to us about this Policy or about any refund, repairs or replacements, please contact us at: [email protected]
Please contact the vendor for getting any defective products according to their terms and conditions.