Five Herbs Bone Broth Concentrate 395 grams

Packaging of your Purchase
As most of our products are packed in glass bottles, we have custom made (lifejackets/airbags) for them. Each order is packed by hand and we ensure that your order is handled carefully and safely for its journey to you. We understand that at times while in transit the glass bottle may get broken or the freshness pop seal has popped, please let us know as soon as your order arrives so we can arrange a replacement one to be sent to you. If you could email us your order number and a photo within 48 hours of receiving your order. Please note of caution, if a bottle is broken in the airbag, please handle with care to avoid you hurting yourself or others.

Shipping within Australia
Courier shipping is FREE within Australia to all capital cities and most regional centres up to 25kg. Above that amount, postage is calculated automatically by weight and postcode. Shipping price also includes full tracking details supplied in an email at dispatch. Note, a courier may leave the parcel if no-one is home.

State:

Dispatch time (Business Days)*

Delivery time (AFTER Dispatch)*

SE QLD

2 business days

1 - 2 business days

QLD Regional

2 business days

3 - 4 business days

NSW

2 business days

2 - 3 business days

VIC, ACT, SA

2 business days

5 - 7 business days

TAS

2 business days

3 - 5 business days

WA, NT

2 business days

5 - 10 business days

* We aim to have orders processed and dispatched within 2 business days of being received. Shipping times are approx. We also may not be able to provide delivery to all areas, and if so, a full refund of your order will be provided.

We will happily accept the return of any product which is damaged or does not match the description of what you ordered. Australian Bone Broth Co must be contacted via email within 24 hours of receiving your goods and provided with photo evidence for verification. You will be issued a return address of where to send your goods, and they must be received back within (14) fourteen days of the purchase date, in the condition they originally arrived in, to be eligible for either a replacement or a full refund of the purchase price.

Goods returned to us because of change of mind must be unused and in perfect re-saleable condition (including product packaging, instructions etc.) otherwise, we will not be able to refund you. Items must be returned within (14) days of the purchase date. If you instigate a return due to change of mind, you will be responsible for all associated costs due to returning the item. Sale goods are non-returnable unless faulty.